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I started seeing this error more often when I started cleaning the bed surface with a combination of rubbing alcohol and Costco cleaning wipes, followed by Aquanet (purple can) hairspray for priming the surface, while it was preheating. I'm using a borosilicate bed surface lined with a thermal pad sheet. I heat the bed up to 90C for printing PETG, and it's intermittent. If I can reproduce this on a more consistent basis I'll keep you guys posted. I usually have a workaround of disconnecting the printer from MatterControl and reconnecting, continue to preheat, and so far the error seems to clear.
@kagekitsune The Pulse is made to be easily upgraded. If you do decide to swap out components, let us know and we can send you the updated firmware to flash. As far as the filament fan goes, it does well in covering all the part where the deposition is occurring. This allows for curing of the filament where it is needed.
As to removing a big flat part from the bed. I usually get a spatula under one part of the print and slowly work it in and across the side of the print. You will hear the print come up off the bed. If you work your way around the print and then more and more into the center you can get the print off with no damage to the bottom. For me it is usually just about moving slow enough to ensure nothing has too much pressure on it.
Increased Bed temp to 90C
Turned off fans for the whole print in MatterControl (because this significantly drops the bed temp)
With the fans OFF the glass surface in the middle now reads +/- 10F within target instead of -95F (~35C) below target heat bed
Kept the glass plate on, no painters tape ( I tried painters tape, it was ok for the first layer but after that I switched back to the glass plate)
As Ryan mentioned it is a machine that is customized by you, assembled by MatterHackers. Comes with the MatterHackers guarantee and customer support, so you're sure to love the machine.
The printer is based on the very robust and proven Prusa i3 design. We have hundreds of hours of testing in the books for the machine and customers are very happy to have received an customized, assembled, and tuned machine that was ready to go out of the box.
Don't hesitate to call and ask MatterHackers' sales staff if you have any questions!
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