MC crashes when opening Libraries



  • recent update to 2.21.10.11184

    Thought it was just the Cloud Library then Local Library does the same thing

    Open Library, MC closes down

    Only able to now open files in "Download folder"

    Windows 10 Pro
    Reliability Monitor Technical Details

    Source
    MatterControl

    Summary
    Stopped working

    Date
    ‎11/‎6/‎2021 9:48 AM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files (x86)\MatterControl\MatterControl.exe

    Problem signature
    Problem Event Name: CLR20r3
    Problem Signature 01: MatterControl.exe
    Problem Signature 02: 1.0.0.0
    Problem Signature 03: 60c58efd
    Problem Signature 04: CloudServices
    Problem Signature 05: 1.0.0.0
    Problem Signature 06: f6bf7396
    Problem Signature 07: 39c
    Problem Signature 08: 0
    Problem Signature 09: System.NullReferenceException
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: fc4c
    Additional Information 2: fc4c60effd05788fd32d3c6b85371fb7
    Additional Information 3: 61d2
    Additional Information 4: 61d2128ed2deca4ca65e8a3a3ea91987

    Extra information about the problem
    Bucket ID: 9b700f125b2bc4bda6cc95e33602131c (1642852767179608860)



  • Having trouble upgrading prestashop sites with the one click ... from 1.5.6.3 same error on multiple sites when attempting to upgrade.



  • @mavin I had the same issue.

    logged out of MC
    logged out of the cloud sync site

    uninstalled MC
    windopws PCs - deleted all the /[user]/appdata/local/mattercontrol folder

    reinstalled, only signed into MC

    Then it started working again just fine accessing the cloud library

    But now I cant extrude, so that my bad now


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