@gonzer hit it with the good ol glue stick is what I did

@pverdin I had several itms doing that.

I had to do z claibrations every print
Finally played with the z offet
Also the part fan keeps setting to off by derault, so I had to go it and turn it on all the time

@mavin I had the same issue.

logged out of MC
logged out of the cloud sync site

uninstalled MC
windopws PCs - deleted all the /[user]/appdata/local/mattercontrol folder

reinstalled, only signed into MC

Then it started working again just fine accessing the cloud library

But now I cant extrude, so that my bad now

@mavin I pulled the tube out of the top of the HW. Ran a 100mm extrude from controls. Filament feeds down the tube just fine

Have double checked HE path is clean again, cleaining pin pushes all the way thru the HE and the nozzle

Any idea how far the tube should insert down into the top of the HE?

So, printing along for days. Changed out filament for different colors, all was fine. Turned off printer and laptop

Next day unloaded filament in MC, loaded new color, load function worked all the way up to waiting for clearing,
Extruder started skipping, clicking
Unloaded in MC worked just fine

Pulled tube out of HE, made sure cleaning pin went all the way down out of nozzle
Changed out nozzle for brand new one just to make sure

Tried Load again, same results

I have made sure the end is at a very hard sharp point
The nozzle heats up quickly and fine to 210

After 4 tries to simply LOAD filament, I am at the end of my ropes

So I asked support if they had replacement part for the black silicone nozzle sock
They do not

The Spares kit I got has 3 replacemnt socks (blue ones) in it, just not for their Mosquito HE

So, I contacted Slice engineering, sent a pic of the part I needed, They say the black silicone sock I have is not theirs, however they suggested I order their silicone sock on their website. And ... No Stock It look like it may not even fir my HE with the parts fan I have installed on my HE

https://www.sliceengineering.com/collections/all-products-collection/products/mosquito-silicone-boot

Anyone have a source for the black silicone sock that come with the HE from Pulse?
Anyone have experience with this Slice Engineering sock?

@larsbrubaker Thanks for the info. Trying to make a XMAS gift for some of my Army buddies

The art has no connecting support between all the pieces. When it prints evry item is a loose piece

I converted the jpg image to SVG then ran it through Tinkercad to create the stl file

Is there a way in MC to have it add a 1st solid layer to hold all the pieces together as it prints?

US Special Force CENTCOMM logo for office mates in Tampa

https://www.thingiverse.com/thing:5136264

US Special Force 7th Group Team Logo

https://www.thingiverse.com/thing:5135962