Latest MatterControl Pro stable

  • I just installed the latest MC Pro stable version dated 5/10. Program crashed and now I cannot get it restarted. I have tried rebooting and re-installing; no help. Suggestions please??

  • @ggm If you have anything but the printer plugged in (example: thumb drive, SD card, hard drive) unplug it.

    Not sure if that is what you are seeing but I learned the other day that having my SD card plugged into my Dock on the MacBook would crash out on start.

    That was one of many bugs I reported and they killed a few but not sure about that one and/or if it is what you are experiencing.

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  • MatterHackers

    We would love to look into what might be the problem. If you are willing, you can zip the following files and send them to me (NOTE: you will need to go to your actual username):

    C:\Users\ Your Windows User Name \AppData\Local\MatterControl\MatterControl.db
    C:\Users\ Your Windows User Name \AppData\Local\MatterControl\data\default.mcp
    C:\Users\ Your Windows User Name \AppData\Local\MatterControl\Profiles\ Your MC User Name \opentabs.json

    If you just want to try to get things working your can reset your app data.

    Hope that helps.

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