@hamprinter I'll try that tonight when I get home to see what it says. I was able to get a file to print by resetting the Z offset, so at least the filament could extrude and the first layer was solid. Are you using matter control to slice your files to get the "software leveling applied"? I wonder if I could get your thoughts on your experience using the pulse and mattercontrol. Have you used any other slicers? if so, are they better or worse than mattercontrol? I ask as I am only about a month into my printing with the pulse and am deciding if I should keep the pulse or potentially go with another printer, possibly the Prusa. Part of my issues with the printer has been some bad filament that hasnt performed well. When I got some better filament, I have been able to print some good looking pieces, but I need the SD working reliably. Any help or thoughts you can share would be much appreciated.