@rbradford1111 Yep - "Fool me once - Shame on you. Fool me twice - Shame on me" I thought I vetted them pretty well, lots of posts about how great the support was and it saved time on the front end selecting all components needed to print carbon filled Nylon and low lead time allowing me to get started earlier. Also, this was "Made in America" and I wanted to support American companies. I didn't know I was participating in "corporate welfare" at the time.
Hindsight is 20/20 - Now I realize it was a mistake. I should have just bought a Prusa from the start. At least Prusa has a HUGE support base with lots of people willing to help. I have not seen that with Matterhackers. Matterhackers does not seem to want you to use anything but Mattercontrol limiting your opportunity to learn any other slicing options.