Having some issues with my new D-124 Pulse XE. I'm running MatterControl. I've been trying to print with the included RYNO and PLA with little success. Support from Matterhackers has been non existent (I guess they are no longer doing phone support -- although they said they would call; and I have not received a return email). At this point I'm just ready to return the product. I decided to try and get help here and see if issues can be resolved.....
Upon opening the box, the rear motor was broken off. I did get a replacement, so I'm assuming that was the only issue from unboxing and that the machine was not damaged anywhere else. When I describe the issues I'm having, let me know if you think it is any kind of machine defect.
I switched from a Creality to the Pulse, so i am not new to 3D printing.
These are the main issues:
The PLA/TPU will get stuck in the gears that feed it to the nozzle. It makes it difficult to unload.
The PLA/TPU mid print will get stuck to the nozzle and take the print with it. So, the print will stick to the nozzle, not the bed and the nozzle will drag it with.
The RYNO/PLA warps and curls along the edges after a couple layers.
These are the scenarios I'm trying to work through. Not all happen each time. But, I have yet to get a good print.
I've been using:
PLA extruder temp 200-210 , bed at 65-75
RYNO extruder temp 245, bed temp 65
TPU extruder temp 270
Any help/advice is appreciated.