@pverdin On the first Hotend, the "thermister" fan was blowing extremely quiet and you could barely hear it, but the one we replaced is blowing a lot faster than the first one (you can feel the air its blowing from the other side of the Hotend) and you can hear it as soon as you walk in the room. I'm wondering if the fan is blowing to fast and not allowing it to heat up.

The entire Hotend was replaced (wires, Nozzle, Thermister, etc). How do you go about tuning it? Thanks

MatterHackers just recently sent us a replacement Hotend and after we plugged in everything (according to their diagram) we’ve been having issues getting it to 215, the most I can get it to constantly is around 205 and below. Has anyone had similar issues that can help? Thanks

For some reason I can’t get a picture to upload, but now the filament is getting stuck to the nozzle and it’s not even making it on the bed. What are the best MC settings to use for the D-124?

I've tried Hairspray, Gluestick, Painters tape, and just the plain Garolite plate and nothing will work.

Extruder temp: 200

Bed temp: 65

Filament type: PLA

And the bed is auto leveled every day i try to use it.

I've been unable to get in contact with Matter Control Support {every time I call they tell me to send in email or a guy will call back Which he has not}

So what is the best way to get PLA to stick to a Garolite Flexplate and what are some settings that might help?

Having some issues with my new D-124 Pulse XE. I'm running MatterControl. I've been trying to print with the included RYNO and PLA with little success. Support from Matterhackers has been non existent (I guess they are no longer doing phone support -- although they said they would call; and I have not received a return email). At this point I'm just ready to return the product. I decided to try and get help here and see if issues can be resolved.....
Upon opening the box, the rear motor was broken off. I did get a replacement, so I'm assuming that was the only issue from unboxing and that the machine was not damaged anywhere else. When I describe the issues I'm having, let me know if you think it is any kind of machine defect.
I switched from a Creality to the Pulse, so i am not new to 3D printing.

These are the main issues:

1. The PLA/TPU will get stuck in the gears that feed it to the nozzle. It makes it difficult to unload.

2. The PLA/TPU mid print will get stuck to the nozzle and take the print with it. So, the print will stick to the nozzle, not the bed and the nozzle will drag it with.

3. The RYNO/PLA warps and curls along the edges after a couple layers.

These are the scenarios I'm trying to work through. Not all happen each time. But, I have yet to get a good print.

I've been using:
PLA extruder temp 200-210 , bed at 65-75
RYNO extruder temp 245, bed temp 65
TPU extruder temp 270

Any help/advice is appreciated.