That's pretty rad!

So I bought a Pulse XE a couple of weeks ago, and finally got my workshop in order; I turn on the printer to set it up, and the bed leveling probe glows red (and actuates a few times) but the screen doesn't come on and nothing else happens. I push whatever the red button is, and a faint glow comes from the screen, but upon release, even that disappears. I know MH tests all these printers before they get shipped out, but I followed the setup guide to the letter and I can't figure out what's wrong. I do believe matter control can connect to the printer, but The screen not coming on makes me think something is wrong here. anyone have an idea?