MatterControl T7x not charging
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My MatterControl T7X has stopped accepting a charge from the 5 volt charger. I have tried several other 5 volt chargers and still no sign of an increase in charge level. Any clues as to what has gone wrong?
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Hi @fjf5766!
I am so sorry for the delay in getting back to you!
Please email us at Support@MatterHackers.com and we would be more than happy to talk to you!
Best,
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I seem to have fixed the little device. I reset the main board and the charging progress seems to be rising. After a few hours it says 100% so I think things are OK. I'll certainly ask for more help if it doesn't work out.
Thanks
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@fjf5766 hey , im having the same issue, how did you reset the board please and did it not wipe the matter firmware?
thanks
Dan