This seems to be a bug. Thank you for letting us know!
Group Details Private
RE: 5x5 bed leveling does not store .02mm increments
RE: support material
hout support material the prints are bad but with support material, I can't remove it so it looks worst, how can a put a minimum support material so is easy to remove.
It sounds like you may want to adjust the Air Gap in your print to help make the support material break off a bit easier. If you are using MatterControl, the AirGap can be found under Slice Settings> Support> Airgap.
This effectively tells the printer to leave a small gap between the part itself and the support to help make it easier to remove later on.
Additionally, you might consider increasing the X Y Distance. This will increase or decrease ( depending on the value) the spacing between the support lines which might also help the supports pull off a bit easier as well. It is definitely one of those things that will require some trial and error as there is no One-Size-Fits-All kind of setting.
RE: Matterhackers Pulse and Mosaic Palette 2 Questions
This is not something we have done or tried in house.
The palette is not compatible with the Pulse.
RE: Saving settings by Filament
these settings to my ABS or when I go to a different filament will I have to go through the whole tweaking process when I return to ABS?
Second question is when I change back to a garolite plate and re-level with the Z-offset need to be reset as well?
That would be a neat idea to add down the road but no, you will need to adjust the Z offset accordingly for that.
Yes, I would highly recommend recalibrating your machine when you change any variables like that.
RE: Converting from 2.85 to 1.75 on the titan aero
When I previously wrote Heater Block, I meat Heat Sink. The Heat break screws into the below unit which are different sizes:
RE: Community Shortcut missing from MH website
I apologize if we missed your email, that is unlike us. We are most certainly answering emails every day.
It looks like you had sent in an email over the weekend when we were closed. I do see we responded to you yesterday.
Sometimes, our emails end up in junk or spam folders.
I hope that helps!
Sorry for the inconvenience.
RE: Convert issues
I would be happy to help here but I have plenty of questions, could you please clarify?
Would you be able to take a screenshot just to be sure we are both on the same page?
If you are trying to export something on your Print bed in MatterControl, you can right-click it and select Export> Export as STL.
If I am a misunderstanding your issue, please let me know.
RE: Solidoodle 2 low temp issue
If you did not run a PID tune when you installed the new hotend, this might be advantageous as well